WELCOME TO BELLEVUE HOTELU ČESKÝ KRUMLOV

Dear guests,

please let us cordially welcome you at the Butique Hotel Villa Beatika, a modern four-star hotel located in the close proximity of historic area listed to the UNESCO World Heritage List. The hotel is an ideal place for

organizing smaller weddings, celebrations or corporate events. We will be happy to provide you with everything you need, including professional catering.

We sincerely hope that unique atmosphere of this place together with personal and attentive service will make your stay an unforgettable experience. Have a wonderful stay with us,

With kind regards,The Hotel Management

GUEST SERVICES

Bellow you can find a list of services provided by our hotel. If you need more assistance, please contact the reception desk.

BREAKFAST

Breakfast is served in the breakfast room every day from 8:00 a.m.to 10:30 a.m.

CHECK-IN & ANNOUNCING YOUR ARRIVAL

Your room will be prepared from 3:00 p.m. If you intend to arrive earlier, please contact reception in advance.

CHECK-OUT & DEPARTURE

We ask you to leave the room by 11:00 a.m.. If you need to stay longer, please ask the reception staff. An extension of your stay is possible for a fee.

CREDIT CARDS

Our hotel accepts the following credit cards: Visa, Euro/MasterCard, American Express.

ENTERTAINMENT

Our reception will inform you of the latest cultural events, theatre and cinema programmes and other activities.

ENVIRONMENT

Our hotel takes every effort to preserve the environment. We sort the waste, use environmentally friendly products, and try to save the energy. We kindly ask you to help us in our efforts by turning out the lights when you leave the room and by conserving water. We thank you for your cooperation.

FIRST AID

Contact the reception desk in case of emergency.

FLOWERS

If you wish to arrange a floral decoration in your room, or need a flower bouquet, please contact reception.

HOUSEKEEPING

All the rooms are being cleaned daily between 7:00 a.m. and 3 p.m. If you have a special request, please contact reception.

INTERNET

Free Wi-Fi internet access is available throughout the building 24 hours a day. The login is as follows: network beatika, password: beatikakrumlov

LETTERS, PACKAGES, POSTAL SERVICE

We will be glad to deliver your letters and package to the courier service of your choice. More information is available at the reception desk.

LOST AND FOUND

All items found in the rooms and public areas are registered and stored at reception for 2 months. Contact the reception desk in case of any questions.

LUGGAGE STORAGE

You can store your luggage during your stay or before arrival in the luggage storage room. Please contact reception if needed.

OFFICE SERVICES

The reception staff is ready to assist you with copying, scanning, printing, and internet connection.

PARKING

Parking is available on the hotels parking.  The parking lot is lockable and guarded by a camera systém. The maximum capacity of the parking lot is 7 cars

ROOM KEY

Please return your room‘s key at the reception desk upon departure.

SAFETY DEPOSIT BOX

Safety deposit box is located in a cabinet in your room. The hotel does not take any responsibility for items stored in the safety deposit box in the room. Instructions how to use the safe are available inside the safe.

SURROUNDINGS

There is a range of leisure time activities available nearby the hotel. Our reception staff can help you to organize your free time to enjoy culture, sport or other activities.

TAXI

If you need a taxi, please contact reception.

TOWELS

We can improve the environment together! Let’s conserve both water and soap. If you leave used towels in the bathtub or on the floor, we will replace it with a clean one. If you wish to continue using the same towel, please hang it on the hanger.

TRANSPORT

Please contact reception for up-to-date information.

SAFETY INSTRUCTIONS

In the event of a fire alarm or emergency, please follow the evacuation map. Please kindly take your time to check the location of nearest emergency exit on the evacuation map located in your room.

Leave the room immediately. Take your room key-card with you.

Use the escape routes to go downstairs (the map is located on the room door).

Do not use the elevators.

Go to the evacuation point (established at the emergency exit).

Follow the instructions of the hotel staff.

If you are not able to leave the room:

Call reception immediately!

Remain on the spot and wait for emergency rescue to arrive.